Master the Mayhem!

Conquer the Digital Chaos and Deliver Game-Changing Customer Experiences

WHEN

November 4-6, 2019

WHERE

Marriott Marquis Chicago
Chicago, IL

The event experience begins in

DX SUMMIT TRACKS

  • From digital transformation to total business transformation
  • Building and sustaining customer-centric teams
  • Ethical customer engagement
  • Design your digital experience stack
  • Create fool-proof digital operations
  • Dashboards and tracking success
  • Agile customer journey mapping for the real world
  • Identify, measure and optimize micro-moments
  • Applied neuroscience in CX design
  • Build modern Voice of the Customer programs
  • Customer-driven design principles
  • Important metrics for customer-facing programs
  • The future of digital customer experiences
  • AI/ML/AR: what to do with the abbreviations
  • Automation in the age of personalization

FEATURED SPEAKERS

Sean Ginevan
Sean Ginevan
Google
Head of Global Strategy and Market Enablement
Carmen Simon
Carmen Simon
Memzy
Founder
Katrina Taylor
Katrina Taylor
Armoire
Head Of User Experience + Product Design
Anju Visen-Singh
Anju Visen-Singh
University of Calgary
Senior Director, Marketing and Digital Experience

CONNECT WITH 600+ DIGITAL CX LEADERS

Hazeldon Betty Ford Foundation logo
Motorola Solutions logo
Volkswagen logo
Century Link logo

MASTER THE DIGITAL MAYHEM!

Tone down the noise — at DX Summit you will:
 
  • Gain key digital customer experience skills that help you shape your 2020 initiatives
  • Learn first hand how Google, Shutterfly, SunTrust Bank and the University of Calgary run their digital ops
  • Get up to speed on the aspirations and realities of AI, Machine Learning and Customer Data Platforms
View the why attend, FAQ and pricing pages for details.

ATTENDEES RAVE ABOUT DX SUMMIT

95%
Agenda Satisfaction
"Diverse, applicable topics with real-world examples in most sessions."
99%
Networking Satisfaction
"I love the community and networking with a high-caliber of people."
85%
Recommendation Rate
"The general feeling is really positive. I'm excited to tell others about DX Summit."

JOIN OUR FRIENDLY COMMUNITY

WHO SHOULD ATTEND

Digital Customer Experience Executives

Customer Engagement Leadership

Analytics and Optimization Owners

EVENT DETAILS

WORKSHOPS

Nov. 4, 2019
8:30 am - 5:00 pm CT

CONFERENCE

Nov. 5 - 6, 2019
8:30 am - 4:00 pm CT

MARRIOTT MARQUIS CHICAGO

Brand-new amenities, luxury rooms and warm hospitality.
 
DX Summit has secured a deeply reduced rate of $249/nt for conference attendees.
 
The deadline to make a reservation in our block is Monday, October 14. Please reserve your room early as space is limited!